Christy oversees risk operations and compliance within the second line of defense. Prior to joining USAA, she held corporate risk management, compliance, and insurance product leadership roles for Zillow, American Family Insurance, and Marsh McLennan, and risk management and compliance consulting roles for Ernst & Young and Aon. She also led strategy and compliance for American Family Ventures, a leading venture capital fund investing in early-stage companies at the nexus of risk and technology.
Her experience in innovation has given her a unique appreciation for the balance between risk and reward, and her goal is to implement policies, practices, and procedures that will help businesses move faster, safer, and more profitably over the long run.
Christy is passionate about developing the next generation of leaders and is a part-time professor in the #1 ranked Risk Management and Insurance program at the University of Wisconsin School of Business, and a mentor for early-stage risk and insurance ventures through UW and Creative Destruction Labs. She is also on the boards of Rogers Behavioral Health, a national mental healthcare system, and Monitaur, an artificial intelligence governance platform provider. She obtained her master’s and undergraduate degrees in Finance and Risk Management from the University of Wisconsin and holds the Chartered Property and Casualty Underwriter designation.
She has been honored with a number of professional distinctions, including Business Insurance’s Women to Watch award in 2017, Insurance Business America’s Elite Women award in 2021, and Risk Management’s Risk Management All-Star award in 2023. She is a frequent presenter at forums such as the Risk & Insurance Management Society, The Institutes, the Open Compliance and Ethics Group, and the Wall Street Journal’s Risk and Compliance Forum.
Outside of work, Christy is a wife and mom of two teenage boys, a fashion lover, an avid traveler, and a Peleton fanatic! Christy and her husband are also strong advocates for the visually impaired as he lives with hereditary blindness.