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Featured Publications

Canamucio, A., Bavafa, H., Marcus, S., Terwiesch, C., & Werner, R.
(2021).
Capacity Rationing in Primary Care: Provider Availability and Care Channel Diversion.
Management Science

Bernstein, F., DeCroix, G., & Keskin, B.
(2021).
Competition between Two-Sided Platforms Under Demand and Supply Congestion Effects.
Manufacturing & Service Operations Management
(23), 1043-1061.

Bavafa, H., Savin, S., & Terwiesch, C.
(2021).
Customizing Primary Care Delivery Using E-Visits.
Production and Operations Management

Soltani, M., Batt, R., & Bavafa, H.
(2022).
Does What Happens in the ED Stay in the ED? The Effects of Emergency Department Physician Workload on Post-ED Care Use.
Manufacturing & Service Operations Management
, 20.

Siemsen, E., & Petropoulos, F.
(2022).
Forecast Selection and Representativeness.
Management Science

Burtch, G., He, Q., Hong, Y., & Lee, D.
(2022).
How Do Peer Awards Motivate Creative Content? Experimental Evidence from Reddit.
Management Science
(68), 3488-3506.

Dhanorkar, S., & Siemsen, E.
(2021).
How Nudges Lead to Improved Energy Efficiency in Manufacturing: Evidence from Archival Data and a Field Study.
Production and Operations Management
(30), 3735-3757.

DeCroix, G., Long, X., & Tong, J.
(2021).
How service quality variability hurts revenue when customers learn: Implications for dynamic personalized pricing.
Operations Research
(69), 683-708.

Xu, L., Zhao, H., & Petruzzi, N.
(2021).
Inducing compliance with post-market studies for drugs under FDA’s accelerated approval pathway.
Manufacturing & Service Operations Management
(23), 170-190.

Zhao, H., Xu, L., & Siemsen, E.
(2021).
Inventory Sharing and Demand-Side Underweighting.
Manufacturing & Service Operations Management
(23), 1217-1236.

Bavafa, H., & Jónasson, J.
(2021).
Recovering from Critical Incidents: Evidence from Paramedic Performance.
Manufacturing & Service Operations Management
(23), 914-932.

Wuttke, D., Uphadyay, A., Siemsen, E., & Wuttke-Linneman, A.
(2021).
Seeing the Bigger Picture? Ramping-Up Production with the Use of Augmented Reality.
Manufacturing & Service Operations Management

Bavafa, H., Örmeci, L., Savin, S., & Virudhachalam, V.
(2022).
Surgical Case-Mix and Discharge Decisions: Does Within-Hospital Coordination Matter?.
Operations Research

Long, X., & Nasiry, J.
(2021).
Sustainability in the Fast Fashion Industry.
Manufacturing & Service Operations Management

Shi, T., Petruzzi, N., & Chhajed, D.
(2021).
The effects of patent extension and take-back regulation on green pharmacy.
Manufacturing & Service Operations Management

Meng, L., Batt, R., & Terwiesch, C.
(2021).
The Impact of Facility Layout on Worker Behavior: An Empirical Study of Nurses in the Emergency Department.
Manufacturing & Service Operations Management
(23), 819-834.

Deodhar, S., Babar, Y., & Burtch, G.
(2022).
The Influence of Status on Evaluations: Evidence from Online Coding Contests.
MIS Quarterly

Bavafa, H., & Jónasson, J.
(2021).
The Variance Learning Curve.
Management Science
(67), 3104-3116.