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Operations and Technology Management Major


What will I learn as an operations and technology management major?

Core principles

Learn to analyze business processes and use data to improve performance. Build knowledge in supply chain management, analytics, operations, and modeling.

In-demand skills

Build skills in data analysis, project management, critical thinking, and problem solving to strengthen operations in manufacturing and across industries.

Advanced concepts

Identify operational challenges, understand their causes, and create solutions that optimize quality, efficiency, and processes in any organization.

17
best undergraduate operations management program
U.S. News & World Report, 2026

What’s the OTM major experience?

Chicago Career Trek

0:19
Students walking in Chicago.

Women in Business Technology members

Kimberly-Clark Internship

2:59
Malina Douanglmala

Malina Douangmala (BBA ’25)

Wipfli Internship

1:40
Tessa Bianchi.

Tessa Bianchi (BBA ‘26)

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Average Starting Salary for OTM Majors

72,399
—Class of 2025

Employment Rate

98
of OTM majors secure a full-time position within six months of graduation
—Class of 2025
  • Business analyst
  • Business process management specialist
  • Consultant
  • Material planning analyst
  • Operations manager
  • Project manager

Common OTM Career Paths

Process or improvement analysts: These analysts can serve many roles in an organization. They help model workflows to improve processes. They also document processes and create workflows, knowledge articles, and self-service guides. Process or improvement analysts review company information and trends to make sure the company is meeting its goals and the services are meeting expectations. They identify issues, risks, and inconsistencies, bring them to management’s attention, and find solutions. These analysts run reports and provide a high-level analysis. They also understand an organization’s policies and procedures and how these affect workflows.

Project managers: Project managers work with clients throughout an entire project, from planning through implementation and delivery. They define the scope of client engagements, allocate resources, and choose the best approaches to completing tasks. Project managers collaborate closely with clients, developers, and other departments and must be able to meet deadlines. They may design performance and expense comparisons. Above all, project managers are responsible for ensuring the accuracy and quality of client deliverables.

Planning and analytics is a forward-looking process that coordinates assets to optimize the delivery of goods, services, and information from suppliers to customers while balancing supply and demand. Planning occurs throughout the supply chain. Roles include supply chain planner, demand planner, and inventory planner.

Consultants: Consultants advise people working in professional or technical fields. They examine organizations, identify areas for improvement, and propose ways to create change. Both large and boutique consulting firms hire specialists who focus on specific practice areas or industries. These niche areas require a higher level of expertise, and people in these roles are often referred to as subject matter experts. Consultants in this pathway follow a more focused and specialized track while still serving a variety of clients.

  • Operations and process consultants: These consultants support clients and help improve efficiencies across the entire value chain. Their work may include reducing costs, improving operations, optimizing technology or processes, and more.
  • Supply chain management consultants: These consultants focus on improving how products, goods, or services move from suppliers to customers. Supply chain management consultants usually work on improving a specific part of the value chain, such as the logistics of inbound freight or an inventory reduction.

Certificates Commonly Paired With an OTM Major

For jobs such as business operations consultant, enterprise systems consultant, IT strategy consultant, supply chain technology consultant, and technology operations consultant.

View the consulting certificate

For jobs such as business intelligence engineer, data-driven operations manager, operations data scientist, operations research scientist, supply chain data scientist, and technology operations analyst.

View the data science certificate

For jobs such as industrial engineer, manufacturing operations manager, process improvement specialist, and supply chain manager.

View the manufacturing engineering certificate

Applied Learning Opportunities

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Job shadows

Experience a company’s day-to-day operations, tour facilities, network, and more through half- or full-day site visits. Past employer participants include Medline and Uline. Employers host between five and 20 undergraduate business students at a time.

Two people talking at a campus event.

On-campus events

Attend employer coffee chats, industry panels, and workshops to grow your network and sharpen your skills. Previous events include an annual student panel discussing OTM careers and an alumni event called OTM Careers: Experiences at Apple, Amazon, and Tesla. Direct access to recruiters and alumni helps you learn about industries and opens doors to internships and full-time positions.

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OTM Student Organizations

Popular Master’s Programs for OTM Majors

Who can help me with my OTM major?

Career coach

Use Starfish to make an appointment with your career coach.

Princess Vaulx.

Princess Vaulx

Career Development Coordinator

Pathway consultant

Tim McClurg

Tim McClurg

Deputy Department Chair