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Joann Peck

Joann Peck
Associate Dean of Teaching Innovation and Assessment | Wisconsin School of Business
Professor | Marketing
Assoc dean tch innv & assess | Wisconsin School of Business
Associate Dean of Teaching Innovation and Assessment
Irwin Maier Professor of Business
4323 Grainger Hall

Biography

Joann Peck is a professor in the Marketing Department and the Associate Dean of Teaching, Innovation and Assessment at the Wisconsin School of Business, University of Wisconsin-Madison. She received her undergraduate degree from the University of Michigan, her MBA from the University of Wisconsin-Madison and her PhD from the University of Minnesota.

Broadly, her research delves into the psychology around consumer behavior. Professor Peck has a research focus on haptics (the sense of touch) including product touch and specifically the situations that either encourage or discourage touch by consumers. A recent paper examines vicarious touch or watching product touch in digital environments. She also has projects on interpersonal touch looking at both comfort with both initiating and receiving touch.

A second key interest of Professor Peck is studying psychological ownership or the feeling that something is MINE! and the effects on behavior. In a recent paper, she examines ways to increase the feeling of ownership which results in better care given to taking care of a shared resource.

Joann Peck’s research has been published in the Journal of Consumer Research, the Journal of Marketing, the Journal of Marketing Research, the Journal of Consumer Psychology, the Journal of Retailing, and the Journal of Academy of Marketing Science. Her work has been cited in Forbes, U.S. News and World Report, Time.com, the Canadian Broadcast Company and others. Professor Peck teaches consumer behavior to PhD students, MBA students and undergraduates. She has also taught marketing strategy and marketing principles. Coming from a secondary math education background, Peck appreciates the art and science of both marketing and teaching.

Research

Selected Accepted Journal Articles

Jha, S. & Balaji, M. & Peck, J. (2023). Conveying Product Weight in Digital Media Using a Hand Image Journal of Retailing

Lu, Z. & Jung, S. & Peck, J. (2023). It Looks Like “Theirs”: When and Why Human Presence in the Photo Lowers Viewers’ Liking and Preference for an Experience Venue Journal of Consumer Research

Selected Published Journal Articles

Ringler, C. & Sirianni, N. & Peck, J. & Gustafsson, A. (2023). Does your demonstration tell the whole story? How a process mindset and social presence impact the effectiveness of product demonstrations Journal of the Academy of Marketing Science

Peck, J. & Luangrath, A. (2023). A Review and Future Avenues for Psychological Ownership in Consumer Research Consumer Psychology Review

Kirk, C. & Peck, J. & Sedikides, C. & Hart, C. (2022). Just My Luck: Narcissistic Admiration and Rivalry Differentially Predict Word of Mouth About Promotional Games Journal of Business Research

Polman, E. & Ruttan, R. & Peck, J. (2022). Using curiosity to incentivize the choice of “should” options Organizational Behavior and Human Decision Processes

Jung, W. & Peck, J. & Palmeira, M. & Kim, K. (2022). An Unintended Consequence of Product Upgrades: How Upgrades Can Make Current Customers Feel Left Behind Journal of Marketing Research

Cleroux, A. & Peck, J. & Friedman, O. (2022). Young Children Infer Psychological Ownership from Stewardship Developmental Psychology

Luangrath, A. & Peck, J. & Hedgcock, W. & Xu, Y. (2022). Observing Product Touch: The Vicarious Haptic Effect in Digital Marketing and Virtual Reality Journal of Marketing Research

Fritze, M. & Benkenstein, M. & Belk, R. & Peck, J. & Claus, B. & Wirtz, J. (2021). Commentaries on the Sharing Economy: Advancing New Perspectives Journal of Service Management Research

Peck, J. & Kirk, C. & Luangrath, A. & Shu, S. (2021). Caring for the Commons: Using Psychological Ownership to Enhance Stewardship Behavior for Public Goods Journal of Marketing

Luangrath, A. & Peck, J. & Gustafsson, A. (2020). Should I Touch the Customer? Rethinking Interpersonal Touch Effects from the Perspective of the Touch Initiator Journal of Consumer Research

Jha, S. & Balaji, M. & Peck, J. & Oakley, J. & Deitz, G. (2020). Effects of Environmental Haptic Cues on Consumer Perceptions of Retailer Warmth and Competence Journal of Retailing

Ringler, C. & Siranni, N. & Gustafsson, A. & Peck, J. (2019). Look but Don’t Touch! The Impact of Active Interpersonal Haptic Blocking on Compensatory Touch and Purchase Behavior Journal of Retailing

Peck, J. (2018). Psychological Ownership and Consumer Behavior Springer

Kirk, C. & Peck, J. & Swain, S. (2018). Property Lines in the Mind: Consumers’ Psychological Ownership and Their Territorial Responses Journal of Consumer Research

Luangrath, A. & Peck, J. & Barger, V. (2017). Textual Paralanguage and its Implications for Marketing Communications Journal of Consumer Psychology

Luangrath, A. & Peck, J. (2015). Individual differences in interpersonal touch: On the development, validation, and use of the “comfort with interpersonal touch” (CIT) scale Journal of Consumer Psychology

Johnson, J. & Peck, J. & Schweidel, D. (2014). Can Purchase Behavior Predict Relationship Perceptions and Willingness to Donate Psychology & Marketing

Peck, J. & Barger, V. & Luangrath, A. (2013). In search of a surrogate for touch: The effect of haptic imagery on perceived ownership Journal of Consumer Psychology

Klatzky, R. & Peck, J. (2012). Please Touch: Object Properties that Invite Touch IEEE Transactions on Haptics

Shu, S. & Peck, J. (2011). Psychological Ownership and Affective Reaction: Emotional Attachment Process Variables and the Endowment Effect Journal of Consumer Psychology

Peck, J. & Johnson, J. (2011). Autotelic Need for Touch, Haptics and Persuasion: The Role of Involvement Psychology & Marketing

Peck, J. (2010). Does Touch Matter? Insights from Haptic Research in Marketing Sensory Marketing: A Confluence of Psychology, Neuroscience and Consumer Behavior Research

Peck, J. (2010). Informational and Affective Influences of Haptics on Product Evaluation: Is What I say how I feel? Sensory Marketing: A Confluence of Psychology, Neuroscience and Consumer Behavior Research

Peck, J. & Shu, S. (2009). The Effect of Mere Touch on Perceived Ownership Journal of Consumer Research

Peck, J. & Childers, T. (2007). Effects of Sensory Factors on Consumer Behaviors Handbook of Consumer Psychology

Peck, J. & Childers, T. (2006). If I Touch It I Have to Have It: Individual and Environmental Influences on Impulse Purchasing Journal of Business Research

Wiggins, J. & Peck, J. (2006). It Just Feels Good: Consumers’ Affective Response to Touch and Its Influence on Attitudes and Behavior Journal of Marketing

Peck, J. (2005). Haptic Perception and Consumer Buying Behavior: Individual, Product and Situational Factors

Loken, B. & Peck, J. (2005). The Effects of Instructional Frame on Female Adolescents’ Evaluations of Larger-Sized Models in Print Advertising Journal of Applied Social Psychology

Peck, J. & Loken, B. (2004). When Will Larger-Sized Female Models in Advertisements be Viewed Positively? The Moderating Effects of Instructional Frame, Gender, and Need-for-Cognition Psychology & Marketing

Peck, J. & Childers, T. (2004). Self-Report and Behavioral Measures in Product Evaluation and Haptic Information: Is What I Say How I Feel?

Peck, J. & Wiggins, J. (2003). Persuasion and Haptic Properties: There Is More to Touch Than Meets the Eye Business & Professional Ethics Journal

Peck, J. & Childers, T. (2003). Individual Differences in Haptic Information Processing: On the Development, Validation, and Use of the ‘Need for Touch’ Scale Journal of Consumer Research

Peck, J. & Childers, T. (2003). To Have and To Hold: The Influence of Haptic Information on Product Judgments Journal of Marketing

Loken, B. & Joiner, C. & Peck, J. (2002). Category Attitude Measures: Exemplars as Inputs Journal of Consumer Psychology

Labusz, T. & Szybist, L. & Peck, J. (2001). Perishable Refrigerated Products and Home Practices Survey

Childers, T. & Carr, C. & Peck, J. & Carson, S. (2001). Hedonic and Utilitarian Motivations for Online Retail Shopping Behavior Journal of Retailing

Peck, J. & Childers, T. (2000). Point-of-Purchase Signs, Impulse Purchase and an Individual Difference in the ‘Desire to Touch’

Selected Submitted Journal Articles

Lu, Y. & Peck, J. (2019). It Can (Cannot) Be Mine: How a Person in a Photo Impacts the Viewer’s Evaluations of and Interest in an Experience Venue Journal of Consumer Research

Working Papers

Wiggins, J. & Peck, J. I Have Enough Friends, I Just Want to Be a Customer: When Communal Company-Consumer Relationships Go Bad Journal of Consumer Research

Peck, J. & Barger, V. & Webb, A. Information Search and Haptic Exploration: The Role of Subjective Knowledge Journal of Retailing

Wiggins, J. & Peck, J. Perceptions of Company-Consumer Relationship Norms: Views from Both Sides of the Dyad Journal of Consumer Research

Wiggins, J. & Peck, J. The Effect of Multiple Levels of Norms on Helping Behavior in Company-Consumer Relationships Journal of Consumer Research

Wiggins, J. & Peck, J. When I Touch It, Why Do I Have to Buy It? Journal of Consumer Research

Barger, V. & Peck, J. Understanding the Propensity to Conform: Development of a Measure of Consumers’ Need for Approval Journal of Consumer Research

Presentations

SCP 2022 Conference (2022) Tracking Comfort with Interpersonal Touch Over Time: The Effect of #MeToo and COVID-19 on Preferences for Touch

ACR 2021 Conference (2021) Tracking Comfort with Interpersonal Touch Over Time: The Effect of #MeToo and COVID-19 on Preferences for Touch

Target (2015) Please Touch! How your Sense of Touch Can Influence your Purchase Decisions

Workshop on Ownership and Decision Making (2013) The Relationship Between Mere Touch and Perceived Ownership

National Polyolefin Conference of Plastics Engineers (2013) Haptics Research, a Review and Future Directions

Sheth Marketing Camp (2012) Please Touch: How Your Sense of Touch Can Influence Marketing Decisions

(2012) Touching and Purchase Decisions

(2011) Insights from Haptic Research

Association for Consumer Research (2010) A Broad View of the Notion of Sensory Interaction

Fall Coffee (2010) Please Touch the Merchandise: How Your Sense of Touch Can Influence your Purchase Decisions

(2010) Please Touch the Merchandise: How Haptics Influences your Purchase Decisions

(2010) Insights from Haptic Research

International Conference of Applied Psychology (2010) Touch and Prior Knowledge: The More you Know, The More You Want to Touch…. Maybe

Rays of Research (2010) Please Touch the Merchandise: How Your Sense of Touch Can Influence your Purchase Decisions

Teaching

Undergraduate Courses

Marketing Strategy (MKT 460), Fall 2008.
Capstone marketing decision-making course emphasizing analysis of the external environment. The coordination of tactical and strategic marketing plans with the goals and objectives of the firm.

Marketing Strategy (MKT 460), Fall 2008.
Capstone marketing decision-making course emphasizing analysis of the external environment. The coordination of tactical and strategic marketing plans with the goals and objectives of the firm.

Marketing Strategy (MKT 460), Fall 2001.
Capstone marketing decision-making course emphasizing analysis of the external environment. The coordination of tactical and strategic marketing plans with the goals and objectives of the firm.

Marketing Strategy (MKT 460), Fall 2001.
Case analysis and selected readings in marketing policy and strategy. Emphasis on the management functions of directing, planning, organizing, coordinating and controlling as they are applied to operational marketing topics.

Marketing Strategy (MKT 460), Fall 2002.
Capstone marketing decision-making course emphasizing analysis of the external environment. The coordination of tactical and strategic marketing plans with the goals and objectives of the firm.

Marketing Strategy (MKT 460), Fall 2002.
Capstone marketing decision-making course emphasizing analysis of the external environment. The coordination of tactical and strategic marketing plans with the goals and objectives of the firm.

Marketing Strategy (MKT 460), Fall 2002.
Capstone marketing decision-making course emphasizing analysis of the external environment. The coordination of tactical and strategic marketing plans with the goals and objectives of the firm.

Marketing Strategy (MKT 460), Fall 2003.
Capstone marketing decision-making course emphasizing analysis of the external environment. The coordination of tactical and strategic marketing plans with the goals and objectives of the firm.

Marketing Strategy (MKT 460), Fall 2003.
Capstone marketing decision-making course emphasizing analysis of the external environment. The coordination of tactical and strategic marketing plans with the goals and objectives of the firm.

Marketing Strategy (MKT 460), Fall 2004.
Capstone marketing decision-making course emphasizing analysis of the external environment. The coordination of tactical and strategic marketing plans with the goals and objectives of the firm.

Marketing Strategy (MKT 460), Fall 2004.
Capstone marketing decision-making course emphasizing analysis of the external environment. The coordination of tactical and strategic marketing plans with the goals and objectives of the firm.

Marketing Strategy (MKT 460), Spring 2005.
Capstone marketing decision-making course emphasizing analysis of the external environment. The coordination of tactical and strategic marketing plans with the goals and objectives of the firm.

Marketing Strategy (MKT 460), Spring 2006.
Capstone marketing decision-making course emphasizing analysis of the external environment. The coordination of tactical and strategic marketing plans with the goals and objectives of the firm.

Marketing Strategy (MKT 460), Spring 2006.
Capstone marketing decision-making course emphasizing analysis of the external environment. The coordination of tactical and strategic marketing plans with the goals and objectives of the firm.

Marketing Strategy (MKT 460), Fall 2009.
Capstone marketing decision-making course emphasizing analysis of the external environment. The coordination of tactical and strategic marketing plans with the goals and objectives of the firm.

Marketing Strategy (MKT 460), Fall 2009.
Capstone marketing decision-making course emphasizing analysis of the external environment. The coordination of tactical and strategic marketing plans with the goals and objectives of the firm.

Marketing Strategy (MKT 460), Spring 2007.
Capstone marketing decision-making course emphasizing analysis of the external environment. The coordination of tactical and strategic marketing plans with the goals and objectives of the firm.

Marketing Strategy (MKT 460), Spring 2007.
Capstone marketing decision-making course emphasizing analysis of the external environment. The coordination of tactical and strategic marketing plans with the goals and objectives of the firm.

Marketing Strategy (MKT 460), Spring 2007.
Capstone marketing decision-making course emphasizing analysis of the external environment. The coordination of tactical and strategic marketing plans with the goals and objectives of the firm.

Consumer Behavior (MKT 305), Fall 2007.
Analysis of the theories of consumer behavior and their application to marketing decision-making. Psychological, economic, anthropological and sociological perspectives are integrated to enhance understanding of consumer acquisition processes.

Consumer Behavior (MKT 305), Fall 2007.
Analysis of the theories of consumer behavior and their application to marketing decision-making. Psychological, economic, anthropological and sociological perspectives are integrated to enhance understanding of consumer acquisition processes.

Graduate Courses

Seminar-Marketing PhD (MKT 971), Fall 2003.
Analysis and discussion of recent research in all aspects of marketing thought and practice.

Marketing Strategy (MKT 971), Fall 2005.
Capstone marketing decision-making course emphasizing analysis of the external environment. The coordination of tactical and strategic marketing plans with the goals and objectives of the firm.

PhD Seminar in Consumer Behavior (MKT 971), Fall 2007.
Analysis and discussion of recent research in all aspects of marketing thought and practice.

Marketing Strategy (MKT 760), Fall 2001.
Case analysis and selected readings in marketing policy and strategy. Emphasis on the management functions of directing, planning, organizing, coordinating and controlling as they are applied to operational marketing topics.

Marketing Management (MKT 700), Fall 2008.
Provides a framework for evaluating marketing problems and developing a marketing strategy. Customer, company, competitive, and collaborator factors are emphasized as foundations for marketing decision making. The key aspects of product, pricing, distribution, and promotion strategy are also examined.

Marketing Management (MKT 700), Fall 2009.
Provides a framework for evaluating marketing problems and developing a marketing strategy. Customer, company, competitive, and collaborator factors are emphasized as foundations for marketing decision making. The key aspects of product, pricing, distribution, and promotion strategy are also examined.

Marketing Management (MKT 700), Fall 2010.
Provides a framework for evaluating marketing problems and developing a marketing strategy. Customer, company, competitive, and collaborator factors are emphasized as foundations for marketing decision making. The key aspects of product, pricing, distribution, and promotion strategy are also examined.

Learning/Teaching Oriented Publications

Thomas, V. & Johnson, J. & Peck, J. (2010). Do Specialized MBA Programs Cultivate Alumni Relationships and Donations Journal of Marketing for Higher Education

Service

Professional Organizations

Accociation for Consumer Research

Association for Consumer Research

American Marketing Association

Editorial and Reviewing Activities

Journal of Consumer Research – Since June 2018
Guest Associate Editor

Journal of Consumer Psychology – January 2015 – December 2018
Associate Editor

Journal of Consumer Research – Since September 2014
Editorial Board Member

Marketing Science

Journal of Business Research

Journal of Retailing

Journal of International Marketing Research

Association for Consumer Research

Psychology & Marketing

National Science Foundation

EMAC

California Management Review