Harnessing the Power of AI to Help Businesses Grow
About Ishita
Her research has been published/accepted in Journal of Marketing Research, Marketing Science, Journal of Marketing and Review of Marketing Research. Her dissertation has got an honorable mention at the John A. Howard /AMA Dissertation Award and has won the Mary Kay/ Academy of Marketing Science (AMS) Dissertation Award in 2022.
Professor Chakraborty’s research interests are in Large Language Models, AI, online platforms and algorithmic bias. Her research aims at developing algorithmic market research tools to derive richer, accurate and real-time insights from unstructured data.
Professor Chakraborty earned her B.E. in Computer Engineering at the University of Mumbai, her MBA at the Indian Institute of Management, and her PhD in Marketing at the Yale School of Management. Before her PhD, she worked in sales, brand management and consulting with Deloitte, Accenture and Mondelez International.
Selected Accepted Journal Articles
Arora, N. & Chakraborty, I. & Nishimura, Y. (2024). AI-human hybrids for Marketing Research: Leveraging LLMs as Collaborator Journal of Marketing
Selected Published Journal Articles
Chakraborty, I. & Chiong, K. & Dover, H. & Sudhir, K. (2024). Can AI and AI-Hybrids Detect Persuasion Skills? Salesforce Hiring with Conversational Video Interviews Marketing Science
Chakraborty, I. & Kim, M. & Sudhir, K. (2022). Attribute Sentiment Scoring with Online Text Reviews: Accounting for Language Structure and Missing Attributes Journal of Marketing Research
Working Papers
Sikdar, S. & Chakraborty, I. & Doghonadze, N. (2024). Neither a Picasso Nor a Da Vinci: A Multi-modal Model for Pricing of Novice Artwork
Troncosco, I. & Kim, M. & Chakraborty, I. & Kim, S. (2023). The Impact of Unionization on Consumer Perceptions of Service Quality: Evidence from Starbucks
Practitioner-Oriented Publications
Lee, P. & Chakraborty, I. & Banerjee, S. AI Applications to Customer Feedback Research: A Review Review of Marketing Research: Special Issue on AI in Marketing
WSB Stories
- Shaping the Future of Business Through Academic Research - September 3, 2024
- Wisconsin School of Business Hosts AI in Marketing Symposium - May 22, 2024
- WSB Faculty Share Research on Generative AI - November 3, 2023
- New WSB Faculty Define What’s Next in Business - November 11, 2021
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